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Idea from Melanie Grano

Melanie Grano

Title

Why you need to swap your on premise call center software to a cloud based call center software

Summary

A decade ago, no self-respecting call center director would dream of using anything that even remotely resembled a cloud-based software solution. If the software and hardware weren't in your contact center, it wasn’t to be trusted. What's changed and how does it impact your business. 800 words Meta description + keywords

Author

Melanie Grano

Industry Category

Find writers and ideas in Telecommunications