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Idea from Sarah Huard

Sarah Huard


Is Speech-to-Text Costing Jobs?


Transcriptionist, call center operators and others are becoming increasingly fearful that AI in communications technology is a threat to their jobs. Speaking in part from personal experience, this article would explain in-depth how AI in communications technology can enhance rather than replace the employee experience, with statistics and opinions from reputable sources.


Sarah Huard

Industry Category

Find writers and ideas in Technology


  • AI
  • artificial intelligence
  • communications technology
  • conversation intelligence