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nDash Writer Profile for Rebecca Smith

Rebecca Smith

Headline

Freelance Storyteller & Copywriter

About Me

"Every story you tell is a demonstration of who you are." - Annette Simons Who are you? Who is your company and what do you believe in? How do you communicate that? I can help.

Industries I Write About

Computer Networking

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Computer Software

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Information Technology & Services

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Nonprofit Organization Management

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Alternative Medicine

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Commercial Real Estate

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Fundraising

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Health, Wellness & Fitness

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Marketing & Advertising

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Real Estate

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Philanthropy

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Telecommunications

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My Writing Samples

Annual Report

The theme of Vivo's 2016 annual report we landed on was "Better Together." I interviewed 10+ different users and crafted 5 stories to showcase the different arms of innovation, community, and connection this charity stands for. Some interviews were filmed - the supplementary video edited for the Vivo AGM can be viewed at: https://youtu.be/wdSXzyTZdy4

http://www.vivo.ca/uploads/AnnualReports/2016_AnnualReport.pdf

Long-Form Downloadables

For this project, I worked closely with the digital marketing division in crafting valuable pieces of downloadable long-form content catered to three different targeted personas.

https://drive.google.com/file/d/0B5lt7TNXQMyoMXMtSjNISUx5em8/view

Blogging

Long-Form High Quality Blogging Content

http://www.lifehack.org/522064/the-benefits-benevolence

Best Product Reviews

Thoroughly researched, easily digestible comparative product reviews.

http://www.mostcraft.com/best-watches-for-backpacking/

Experience

Creative Copywriter

Company: Goodpin

I worked there from 7/2016 until now

Founder & CEO

Creative Copywriting Services

Company: WordPlenty

I worked there from 1/2017 until now

Copywriter

Contracted as a copywriter for a 24 Hour Marketing Event - turning over user tweets into jingles musicians then sang on video tweeted back.

Company: Westjet

I worked there from 9/2017 until 9/2017

Content Manager

Funnel management, Magazine copywriting & editing, publishing through WordPress, email copy, video editing, Q&A's.

Company: PowHERhouse Women's Media Group

I worked there from 6/2017 until now

Content I Write

Ideas and Pitches I Wrote

How to Comfortably Talk About Raising Money for Your Non-Profit

Discussing how despite everyone having hang-ups when it comes to discussing money, raising funds for your non-profit shouldn't be a hush hush afterthought topic. Proper funding means proper social change and resource action. Here are ways to be more forward about what your organization needs in order to effect the positive change you strive for. Discomfort not included.

Content type: Article

Keywords: fundraising,social change,innovation,do good

Links:

How to Heroically Unite Your Remote Team

A breakdown and best practices of using Slack to have your remote team working like a well-oiled machine.

Content type: Article

Keywords: remote,slack,teams,productivity,leadership,tools,best practices,tech

Links:

5 Ways Live Chat Boosts Your E-Commerce Store

Hi there! I'd love to flesh out a Blog aimed at online retailers - with a few links to specific Creative Virtual products, ending with main CTA. Synopsis: Garnering attention on your website isn’t the endgame – once traffic arrives, doing everything you can to keep customers on page and engaged in the entire buying process from beginning to end can be challenging. In this article, I'll break down 5 ways you can't afford not to implement Live Chat and how it will supercharge your E-Commerce store

Content type: Blog Post

Keywords: omnichannel,ecommerce,livechat,chatbots,customer service,customer journey

Links:

Leveraging Predictive Analytics to Transform Your Customer Journey

Predictive analytics can transform the entire customer journey. By mining past data & text from historical patterns, we can progress forward to make better predictions around individualized customer behaviors. Combining internal feedback, big and small data, and social response a bigger picture begins to emerge that can inform and greatly improve the entire customer journey. Your data can better help you determine how to convert customers, retain them long-term, and keep them extremely satisfied

Content type: Article

Keywords: big data,predictive analytics,business insights

Links:

How a Telecom Buyer can Enhance Your Mid-Sized Business

How Telecom Buyer helps mid-sized companies define telecommunications requirements with expert advice and hands-on support in selecting services and suppliers, implementation coordination and ongoing management.

Content type: Blog Post

Keywords: cost efficiency,network,conferencing systems,tech,mid-sized business,smb

Links:

Leveraging Predictive Analytics to Transform Your Customer Journey

Predictive analytics can transform the entire customer journey. By mining past data & text from historical patterns, we can progress forward to make better predictions around individualized customer behaviors. Combining internal feedback, big and small data, and social response a bigger picture begins to emerge that can inform and greatly improve the entire customer journey. Your data can better help you determine how to convert customers, retain them long-term, and keep them extremely satisfied

Content type: Article

Keywords: big data,predictive analytics,business insights

Links:

5 Ways Live Chat Boosts Your E-Commerce Store

Hi there! I'd love to flesh out a Blog aimed at online retailers - with a few links to specific Creative Virtual products, ending with main CTA. Synopsis: Garnering attention on your website isn’t the endgame – once traffic arrives, doing everything you can to keep customers on page and engaged in the entire buying process from beginning to end can be challenging. In this article, I'll break down 5 ways you can't afford not to implement Live Chat and how it will supercharge your E-Commerce store

Content type: Blog Post

Keywords: omnichannel,ecommerce,livechat,chatbots,customer service,customer journey

Links:

Leveraging Predictive Analytics to Transform Your Customer Journey

Predictive analytics can transform the entire customer journey. By mining past data & text from historical patterns, we can progress forward to make better predictions around individualized customer behaviors. Combining internal feedback, big and small data, and social response a bigger picture begins to emerge that can inform and greatly improve the entire customer journey. Your data can better help you determine how to convert customers, retain them long-term, and keep them extremely satisfied

Content type: Blog Post

Keywords: big data,predictive analytics,business insights

Links:

5 Ways Live Chat Boosts Your E-Commerce Store

Hi there! I'd love to flesh out a Blog aimed at online retailers. Synopsis: Garnering attention on your website isn’t the endgame – once traffic arrives, doing everything you can to keep customers on page and engaged in the entire buying process from beginning to end can be challenging. In this article, I'll break down 5 ways you can't afford not to implement Live Chat and how it will supercharge your E-Commerce store

Content type: Blog Post

Keywords: omnichannel,ecommerce,livechat,chatbots,customer service,customer journey

Links:

Leveraging Predictive Analytics to Transform Your Customer Journey

Predictive analytics can transform the entire customer journey. By mining past data & text from historical patterns, we can progress forward to make better predictions around individualized customer behaviors. Combining internal feedback, big and small data, and social response a bigger picture begins to emerge that can inform and greatly improve the entire customer journey. Your data can better help you determine how to convert customers, retain them long-term, and keep them extremely satisfied

Content type: Article

Keywords: big data,predictive analytics,business insights

Links:

Why Millennials Choose Chatbots vs IRL Customer Service

Exploring failing customer service methods vs the new wave of livechat/chatbot options, why millennials prefer and companies should follow suit to best service and win their customer loyalty. Data backed but casual entertaining tone.

Content type: Blog Post

Keywords: Customer Service,Millennials,Live Chat,Chatbots,Customer Loyalty

Links:

5 Ways Live Chat Boosts Your E-Commerce Store

Hi there! I'd love to flesh out a Blog promoting live chat aimed at online retailers. Synopsis: Garnering attention on your website isn’t the endgame – once traffic arrives, doing everything you can to keep customers on page and engaged in the entire buying process from beginning to end can be challenging. In this article, I'll break down 5 ways you can't afford not to implement Live Chat and how it will supercharge your E-Commerce store

Content type: Blog Post

Links: