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nDash Writer Profile for Canaan Merchant

Canaan Merchant

Headline

Technical Writer and Freelance Blogger

About Me

Freelance blogger interested in cities, travel, and technology. Writing for Greater Greater Washington ("Best Local Blog, 2015" Washingtonian Magazine) since 2013.


Industries I Write About

Leisure & Travel

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Real Estate

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Architecture & Planning

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Transportation/Trucking/Railroad

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Computer Software

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My Writing Samples

Commutes are longer for DC Residents East of the River

Analysis of why poorer residents in DC have longer commutes.

https://ggwash.org/view/62367/commutes-take-longer-for-district-residents-east-of-the-anacostia-rive

Can Alexandria Breathe New Life into a Dead Mall?

Article about redeveloping a former mall space in Alexandria, Virginia.

https://ggwash.org/view/62004/landmark-mall-redevelopment-might-begin-this-year

Richmond now has Bikeshare

An overview of the new Bicycle Sharing system in Richmond, Virginia.

https://ggwash.org/view/64628/richmond-now-has-bikeshare

Experience

Technical Writer

Develop policies, guidance, and handbook for US Customs and Border Protection Employees. Assist with the creation and distribution of CBP Forms and publications. Create and maintain the information architecture. Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience. Write easy-to-understand user-interface text, online help, and developer guides. Create tutorials to help end-users use a variety of applications.

Company: Civility Management Solutions

I worked there from 11/2016 until 2/2018

Contributor

• Write engaging, informative, and persuasive posts for website. Voted “best local website” by Washingtonian Magazine in 2015 • Work with editor and editorial team to ensure quality work. • Research official documents and papers and reach out to government officials for questions and clarification.

Company: Greater Greater Washington

I worked there from 3/2013 until now

Technical Writer/Data Viz Engineer

Technical writer and Data Vizualization engineer for computer research laboratory. White papers, user guides, design docs and other reports.

Company: Vexterra

I worked there from 2/2018 until now

Content I Write