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nDash Writer Profile for Alaina Stanford

Alaina Stanford

Headline

Author Alaina Stanford

About Me

Published Author of 24 books, Senior Write Piranha International, Call Center Management, Sales Trainer, Mother of 7. I love horseback riding, oil painting, waterskiing, snow skiing, international travel, Christian Contemporary Music, psychology, deer hunting with my husband, gardening, hiking, sailing and of course writing.

Industries I Write About

Consumer Services

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Writing & Editing

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Arts & Crafts

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Entertainment

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Fundraising

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Health, Wellness & Fitness

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Individual & Family Services

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Management Consulting

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Marketing & Advertising

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Online Publishing

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Publishing

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Real Estate

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My Writing Samples

Don't Panic, it's Just Club Foot

A parent's point of view about your child's Club Foot.

https://www.authoralainastanford.com/blog/2017/10/20/dont-panic-its-just-club-foot

First Place 4 Health- a Christian Weight Loss Program

A Dietary plan with a Christian Base.

https://www.authoralainastanford.com/blog/2017/10/20/first-place-4-health-a-christian-weight-loss-pr

Expermental Cancer Treatments and How They Work

Controversial Cancer Treatments

https://www.authoralainastanford.com/blog/2017/10/20/experimental-cancer-treatments-and-how-they-wor

Try Cleaning With Vinegar

Cleaning your house with White Distilled Vinegar.

https://www.authoralainastanford.com/blog/2017/10/20/try-cleaning-with-vinegar

Experience

Author

Published author of 4 book series, multiple genres: Fantasy, Romance, Horror, Science Fiction.

Company: Alaina Stanford

I worked there from 9/2011 until now

Contact Center Manager

Responsible for the daily running and management of Fifth Gear’s Contact Centers through the effective use of resources, with responsibility for meeting and setting customer service targets and planning areas of improvement or development. The Contact Center Manager ensures that all customer contacts via phone, mail or email are answered by staff within predetermined time scales and are dealt with per our customer guidelines.

Company: Fifth Gear

I worked there from 3/2014 until 1/2016

Customer Service/Sales Supervisor

Customer support for the website, managed CSR's, coaching, discipline, hiring, termination.Startup of a new division here in Ogden for website support, training, coaching, and development.

Company: Home Depot Contact Center

I worked there from 2/2011 until 3/2014

Sales Manager

Managed a staff of over 150 sales agents in a call center environment. Responsible for all quality assurance for 150 agents, hiring, termination, discipline, scheduling, call forecasting, shift bids and training for all floor agents.

Company: Carlson Companies

I worked there from 12/1997 until 8/2006