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nDash Writer Profile for Anne Hinkson

Anne Hinkson

Headline

Technical Writer | annehinkson.com

About Me

Hello.  My name is Anne, a professional freelance technical copywriter. Too formal right? 

My life, to be honest, is really not that interesting. So, if you’re here looking for some entertainment, I apologize ahead of time.  I was raised in Syracuse, NY and you guessed it. I still live here! 

For as long as I could remember I loved writing. Even when I finished my Bachelor’s degree in Information Technology, the only part of college I missed was writing.  About two years ago, I started writing on popular online platforms recreationally and I gained a substantial number of readers by doing so. The positive comments about how my work had brought value to my reader’s lives, prompted me to provide written content for businesses.  

As a maven copywriter, I have taken my desire to gain further knowledge within an industry and use it to address the concerns and needs of consumers.  My fresh and creative writing style resonates with the most novice of readers.  Let’s face it.  We are in an age where commercials and basic advertising is just not enough to gain a sale.  When a new product or service hits the market, everyone wants to read the reviews and get their questions answered before making a purchase.  Bridging this gap between consumers and business is important more than ever before.  The results are shown with a swift and sustainable return on investment.

Blogs with search engine optimizing help to draw in new clients to build brand rapport within the industry.  Email campaigns help to stay in front of your valuable customers on a regular basis. Fresh and new website designs will hold your customer’s interest and keep them coming back.  Reports and eBooks provide customers with valuable knowledge on products and that will solidify their choice when purchasing your product.

Industries I Write About

Information Technology & Services

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Telecommunications

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Computer Software

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Computer Software

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Computer Hardware

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Computer Software

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Consumer Electronics

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My Writing Samples

POSTGRESQL: SECURITY STANDARDS & BEST PRACTICES

Security standards and procedures that all PostgreSQL users should apply

https://annehinkson.com/portfolio/postgresql-security-standards-best-practices/

HOW TO EFFECTIVELY MANAGE KUBERNETES MULTI-TENANCY

How to manage multi-tenancy and multi-clusters for Kubernetes platform

https://annehinkson.com/portfolio/how-to-effectively-manage-kubernetes-multi-tenancy/

ARTIFICIAL INTELLIGENCE: YOUR COMPUTER WILL LEARN TO OUTSMART YOU

Information on the types of AI and the direction the IT is taking.

https://annehinkson.com/portfolio/artificial-intelligence-your-computer-will-learn-to-outsmart-you/

TOP 3 REASONS WHY YOU SHOULD MIGRATE FROM ORACLE TO POSTGRESQL

Reasons why you should migrate from Oracle database to PostgreSQL

https://annehinkson.com/portfolio/top-3-reasons-why-you-should-migrate-from-oracle-to-postgresql/

WILL QUANTUM COMPUTERS BE CALLING ALL THE SHOTS?

The technology and science behind quantum computers.

https://annehinkson.com/portfolio/sample-technology-blogs/

Experience

Bachelors in Information Technology

Worked almost 7 years in the field of Information Technology for multiple companies.

Company: Concentraion in Software Engineering

I worked there from 6/2013 until 10/2018

Fiber Support Analyst/ Technical Sales Trainer

• Solid understanding of Video, Broadband, and Telephony Services • Design and program VoIP phone systems based on business requirements • Assist with designing/building networks for Business and Residential Customers • Researched, developed and conducted interviews for special project • Executed a 1-hour technical sales training course • Traveled to multiple call centers and trained 200+ agents • Assisted with increasing the sale revenue from $16.9

Company: Verizon Communications

I worked there from 5/2014 until 10/2018

Content I Write

Ideas and Pitches I Wrote

Why Every Business Should Have Cloud Backup

I am proposing a blog post for your business. Countless business owners don’t understand the importance of having cloud backup services. My blog will educate business owners why they need to make the change before something disastrous happens. It will include the following: • Data protection • virus protection (crytolocker virus) • theft protection • natural disaster • Fire protection • Hard drive / Equipment failure protection

Content type: Blog Post

Links:

5G Technology: How it Will Revolutionize Cellular Networks

Many individuals are excited about the launch of the 5G network, but there is a lot of confusion about how technology will change. This blog post will discuss the benefits of making this transition, including both hardware and software components involved in this change.

Content type: Blog Post

Links:

First Call Resolution: How Your Call Center Can Improve

I have personally worked in a technology call center for about five years, and I understand the necessity of resolving customer issues. My blog post will focus on practical techniques for solving customer problems the first time they call in. It will include carefully listening and taking notes of the client's needs and concerns, using valid resources to resolve the issue, setting up a customer call back if applicable, and additional tips.

Content type: Blog Post

Links:

How to Increase the Success Rate of Your Software Development Projects

Blog: Studies show that about 68% of Software Development projects fail. There are several contributing factors as to why the failure rate is so high. My blog post will touch on how software development teams can work together effectively and avoid pitfalls that lead to project failure. My background: Bachelors Degree in Information Tech with Concentration in Software Engineering

Content type: Blog Post

Links:

Cybercirme: How Your Business Could be Affected

Cybercrimes cause trillions of dollars in damages every year. My blog post will bring awareness to business owners of what cybercrimes are, and how it could impact their business without the proper protection. It will include the following: • Ransomware • Identify Theft • Phishing • Hacking/ data breach • Compromised passwords • Email or Social Media attacks

Content type: Blog Post

Links:

How to Leverage the Use of Indexes in PostgreSQL

PostgreSQL is one of the most popular relational databases used by businesses to manage and store their data. It’s important for developers to know how to use the system to its full potential, which ultimately minimizes business cost. My blog will speak particularly on indexes and using the database to its fullest potential.

Content type: Blog Post

Links:

How Machine Learning Can Optimize Business Performance

Machine learning is an area that all industries can benefit from. But more specifically, enterprise business owners can make sound business decisions by leveraging the use of machine learning. They will be able to recognize industry trends, scale effectively, save money, and so much more. My blog will touch on benefits machine learning can offer enterprise business owners.

Content type: Blog Post

Links:

Cyber Security: Is Your Business an Easy Target?

Cyber security is one of the most important areas that all businesses should be focusing on. But technology is advancing so quickly, it will be very hard for businesses to keep up as the security threats change. I am proposing a blog post to help business owners recognize areas of vulnerability. Will include: • Direct Access attacks • Viruses and Malware • Tampering • Phishing • Hacking passwords • Eavesdropping • DDoS Attacks • Man in the Middle • Download Attacks • Malvertising • Backdoors

Content type: Blog Post

Links: