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nDash Writer Profile for Ellen Bishop

Ellen Bishop

Headline

I find the words so you don't need to.

About Me

Hi I'm Ellen and I am a freelance writer; I find the words so you don't have to." I am passionate about writing engaging, clear and accessible copy that conveys meaning in an impactful and authentic way. 

With over a decade of professional experience in communications I've worked with a variety of businesses including some big brands here in the UK. These include; National Grid, Google, Npower and Cadent Gas as well as working with smaller and medium sized businesses across the UK. 

Whether it's articles, social media posts, white papers or blog posts that you need I have the experience to write just what you need. I even run my own blog, so I know what works. I have run paid campaigns via social media too. 

Building relationships with my clients is one of the most important things when it comes to creating copy and content that hits the spot. And, it's one of the things I enjoy the most. I love working with people to make sure that the end result is exactly what you want and what will benefit your business. 

I'm curious about businesses and industries and can adapt quickly from one subject area and client to another. 

This means I quickly pick up and understand the tone of voice you need in your for your business. Whether it's blogs, websites, emails or brochures and everything else in between. If there's words involved I can help clients achieve their goals.



Industries I Write About

Arts & Crafts

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Commercial Real Estate

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Writing & Editing

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Dairy

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Utilities

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My Writing Samples

National Grid

National Grid briefed me with creating content that was on brand and used the company's strong and clear tone of voice. The main task here was to write factually accurate and engaging copy for page visitors. I was tasked with writing digital copy for the page. The brief also included changing the images so that the look and feel of the page was cleaner, fresher and more engaging for a reader.

https://www.nationalgrid.com/group/about-us/what-we-do/national-grid-ventures

Npower

As the Digital Content Lead for the Smart meter programme I was tasked with creating engaging content and copy on brand and aligned with the company's tone of voice.

https://www.npower.com/smart-meters/what-is-a-smart-meter/

The Lock Inn, Wolverley

The brief was to gain publicity and increased brand awareness for a specific foodie event. I contacted media outlets and wrote article copy that was picked up by Meat Management magazine.

https://meatmanagement.com/foodservice-industry-celebrates-uk-sausage-week/

The Loneliness Conundrum Blog

I launched the Loneliness Conundrum blog to support young people suffering with loneliness. The aim is to reduce the stigma and open up the conversation.

https://thelonelinessconundrum.com/

Facebook for The Resort Group Global

The brief is to increase the brand awareness of the business and build engagement with their client base.

https://www.facebook.com/resortgroupglobal/

Experience

Digital and Customer Communications Consultant

I lead on creating content for social media channels, press, monthly customer newsletter and website content. • Digital content creation for website and social media. • Customer communications including a regular MailChimp newsletter. • Customer journey and customer strategy lead. • Created a communications and marketing strategy. • Created a communications plan and developed achievable goals for staff to develop skills to support the plan. • Social media strategy and content creation in

Company: The Lock Inn, Wolverley

I worked there from 5/2017 until now

Digital Copywriter

Writing digital copy and designing content for various sites across the Group. • Digital copywriting for the National Grid websites. • Creating new page designs and content for multiple National Grid departments and businesses using the company’s CMS. • Delivery of copy and content design to tight deadlines. • Copy adhering to brand guidelines and regulatory requirements. • Utilising best practice principles and methodologies and supporting the implementation and creation of digital conten

Company: National Grid

I worked there from 3/2019 until 6/2019

Digital Content Lead

Leading on writing digital copy and designing content for the Npower Smart meter programme. • I wrote all customer newsletters, emails and letter content. I wrote all the digital and much of the off-line customer copy for the Smart programme. • Developed all content for customer journeys including the Npower.com Smart hub website and all digital journeys relating to Smart meters. • Managing the tone of voice, language and brand of the digital copywriting on behalf of the UK Government backe

Company: Npower

I worked there from 4/2018 until 11/2018

Internal digital communications consultant

Research and consulting on best practice for digital workspaces for internal communications and engagement. I also trained staff on social media best practice and wrote content for internal release. • Copywriter for internal communications such as internal articles, emails and newsletters. • Strategic focus on developing internal communications plan and structure for future proofing the business. • Social media strategy, best practi

Company: Cadent Gas

I worked there from 12/2017 until 3/2018

Digital Communications Coach

Coach and train SME’s across the West Midlands on digital communications and strategies for Google’s Digital Garage project. • Present workshops and training to SME’s on digital content marketing, web editing, social media strategies, social media content creation and development, digital customer research, CV development, Google basics and business skills. • I also coached customers on a one-to-one basis offering bespoke skills training and digital communications business advice. • Presented

Company: Google

I worked there from 6/2017 until 12/2017

Social Media and Marketing Lead

The brief from The Resort Group Global was to increase social media engagement across Facebook, Instagram and Linked In. I also lead on delivering paid for adverts and marketing campaigns. I am also beginning a project with them next month to rewrite all the content on their website.

Company: The Resort Group Global

I worked there from 6/2019 until now

Content I Write